Another disaster, are you prepared!

SEE FOLLOW UP BELOW
SMB Migration conference 2007, ‘Disaster Preparedness.’ The post conference chatter, none.
Comcast.net is hacked, http://isc.sans.org/diary.html?storyid=4492&rss.
The Planet faces a fire, http://www.theregister.co.uk/2008/06/01/the_planet_houston_data_center_fire/.
How would you handle the above events, how would you handle them if they were your managed clients?
If you haven’t planned, implemented and tested…it’s time.
Susan Bradley provided an excellent link to the following article, [...]

Will you be in Portland, OR on June 17th, 2008?

Portland’s local user group, Technology Wizards, is putting on a Vista adoption event.
This event will be a community-wide educational event targeted at IT Pros, Resellers/Consultants and IT Business Decision Makers. This event will focus on providing real facts regarding adoption or deployment of Windows Vista in businesses.
When: Tuesday, June 17, 2008 from 11:00 AM - [...]

Let the Comcast breakdown be a warning!

As an MSP you should use Comcast’s recent breakdown, http://isc.sans.org/diary.html?storyid=4492&rss, as a warning.
Do you know the following about your managed clients;

Who’s your client’s registrar?
Do you or your client know the username/password to the registrar’s website, is that password secure?
Do you know all the contacts who are listed with the registrar?
When does the domain expire, does it auto [...]

Interesting stuff and a good MSP resource

A good friend, and peer of mine, attended an event this week where Scott Hanselman, now a Microsoft employee, spoke. He said Scott had a ton of great content and was a great speaker, here’s Scott’s blog http://www.hanselman.com/blog/.
In the presentation Scott was going big on his talk about cloud services, no not specifically Microsoft, he [...]

Email has lost ground as a reliable business tool

Email as a reliable business tool is done until a worldwide set of standards and protocals are set and enforced, here’s why.
We’re all aware that spam is at record high levels.
To resolve the issue we follow Exchange best practices i.e. recipient filtering, turn off NDR’s to non-accounts, if no 3rd party spam utility is in place then establish [...]

Recommending or reselling CRM, Hosted Exchange and more?

SaaS, software as a service, is all the rage these days especially now that Microsoft is in the mix. Microsoft entering the space reconfirms that cloud services, which have already been offered by other providers for years, are here to stay.
Our peers locally, in Portland, and nationwide have been inquiring whether these services are going to steal sales away from [...]

Inflation Report, Bad, Very Bad

Vlad had a great post a month or so ago about how our country is bailing out Bear Stearns, the state of our economy etc… http://www.vladville.com/2008/03/damn-ostriches.html.
Reading the post and the comments it just got me fuming about the direction of our country both morally and from a financial stability standpoint. Paying for a war where [...]

More on SMB hiring…

We’re currently a one-man shop, not by choice, but because we hired an employee to fit a specific position that needed to be filled and due to a number of factors it turned out to be a horrible experience. As a result we’re now like turtles too scared to go through the process again we’d just prefer [...]

Getting new customers who understand is tough!

This past month we had two good leads come from our local user group website link. We met with each prospective client in person to just listen to their needs and get a general assessment of their environment. We didn’t talk about technology in depth , overwhelm them with what we do, just listened for about [...]

2008 will be a bad year, what will you make of it?

2007 was our best year ever; however, the writing is on the wall that 2008 we’ll enter a recession and there will be a shakeout in our industry causing a number of our peers to suffer, possibly us too, but we’re working to offset this.
In Portland, Oregon we’re one of the few markets to show positive [...]