Had a client system blue screening, initial thought hard drive. Ran Dell integrated IDE diagnostics and it returned a fail code of 4. There was no valuable data so I ran Spinrite against the system and Spinrite completed with no errors. Re-ran a Seagate diagnostic (using UBCD diagnostics) and this time no error code. I’ll replace [...]
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UPDATED (See comments below)
Yesterday, Thursday, at 8:30 a.m. we received our first call with a client complaining of a system identifying a virus and subsequent their PC has continued to freeze and lockup. Upon remotely checking the client system we found the following file quarantined:
C:\PROGRAM FILES\ADOBE\ ACROBAT 8.0\ACROBAT\ ACROBATFNP. DLL
We initially searched the issue and [...]
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Do you own a Dell Latitude D630 and find your laptop just freezes? No blue screen, no log file nothing to help troubleshoot the issue? We’ll it turns out that the integrated wireless in your Dell Latitude is the cause of the problem. If you’re using an ATT, Sprint or Verizon PCMCIA wireless card and [...]
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This past two weeks I’ve come across two minor Outlook 2003 issues; setting up a secondary Outlook profile then getting Outlook to prompt for that second profile, the second issue a user with a basic POP3/SMTP Outlook profile that would not allow clearing of an outbound message.
Both systems XP SP2 with Office 2003 SP3.
The first [...]
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